Last update : 22 mai 2018

This Charte aims to formalize our commitment to respect the privacy of users of the website, Dental PAG poerated by Dental PAG - autoentreprise.

This Charter and the general conditions of the website form a contractuel whole. All capitalized terms not defined in this policy are defined in the general terms and conditions avialable here : As part of the provision of our website, we process your personal data in accordance with the general regulations on data protection of May 25, 2018 (RGPD) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our services or the communication of such servcies exclusively, in strict accordance with the RGPD. We colelct only peronal data that are adequate, relevant and limited to what is necessary for the purposes for which they are processed. Thus, you will never be asked to provide personal data considered "sensitive", such as your racial or ethnic origins, your political opinions, philisophical or religious.

By registering on this website, you authorize us to process your personal data in accordance with this Charter. If you refuse the terms of this charter, plesae refrain from using the site and the services.

1. In which cases do we collect you personal data and what data are collected ?

We may collect and sotre your personal information, including when you browse the site account creation, order products, pay online.

We use your pesonal data in order to exploit and improve our services, our site and our approach. This information is used only by us and allows us to better adapt our services to your expectations. If you have decided to reveice e-mails and messages from us when you create your account, you will receive e-mail and alphanumeric messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these emails at any time by sending us en email to or via the link in the newsletter.

1.1 Navigation on the Site

Whenever you connect to our site, we collet personal data such as, but not limited to, your IP adress and your computer's MAC adress, the date and time of connection, as welle as information about your computer browser that you use. 

Navigation data : we also collect information to identify how to acces the site, what pages are accessed and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Account Creation

To access our services, you need to create an account. According to the general terms, you will be asked to complete some personal information such as : name, firstname, postal adress, email adress and phone number

 1.3 Payment

Some of the services available are chargeable. To this end, you agree that we may use external service providers who may collect personal data for the purpose of enabling the proper functionning of credit card processins services or any other means of payment and if any, delivery of products or services. To pay your purchase, you must provide your billing information and your payment details, including the number of your credit card, the validity date the securitu code anfd the name of the cardholder.

In case of payment by Bank card, you may also be required to provide the name of your carrier, the model of your mobile phone and a valid mobile number so that you can provide purchase instructions directly through your mobile phone. We keep the details of your payments, as welle as the details of the purchase you make. The details of the transactions aure kept either in our systems or at the external service provider. This retention is for internal purposes, includind accoutine, compliance and legal purposes, in accordance with paragraph 5 of this policy.

1.4 Join our newsletter

When you create an account, you may give your prior consent to receiving our newletters regarding news, new products, services and promotions as part of the Services. You can alos consent directly to the receipt of uor newsleeters by entering your email address in the places provided for this purpose on the website. In any case, you have the right to withdraw your constent to the receipt of such newsletters at any time and at no cost under the terms of paragraph 6 of the charter

1.5 Contact

In order to respond the requests that you may make to our customer service and confirm information about you, we can use your name, first name e-mail address and telephone number.

2.     How do we protect your personal data?

We have put in place technical and oragnizational security measures to ensure the security, intergrity and confidentilaity of all your personal data, to prevent it from being distorted, damageg or unauthorized third parties.

Allowed access : we provide an ppropiarte level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purpose of the treatment as well as the risks and their likehood. However, it is stated that no security measure is infallible, we are not able to guarantee absolute security access to your personal data. In addition, you are reaponsible for maintaining the confidentilaity of the password taht allows you to access your account. Do not share thes information with anyone. If you share your computer, be sure to sign out before leaving a service.

3.     In which cases do we share your personal data ?

3.1 With third parties

When browsing the site, your personal data may be transmitted to external service providers. These thirs parties provide service on our behalf and on our behalf for the purpose of enabling the proper functioning of credit card payments and other services. No tranfer of personal data is made outside the european union.

Except in the cas where a third party asks you to accpet a confidentiality charter and conditions of use which are specific to it, the third companies having received the communication of your personal data have committed themselves to treat your personal data only for the implementation of our services. We will never share, without obtaning your prior consent, your personal data with third-party companies for marketing and / or commercial purposes.

3.2 Sharing with the authorities

We may disclose your personal data to the administrative or juducual authorities when their disclosure is necessary for the identifiaction, prosecution or prosecution of any individual who may harm our rights, any other user or a third. We can finally be legally obliged to disclose your personal data and can not in this cas oppose it.

4.     How long do we keep you personal data?

We will only keep your personal data for the time of your registration on the site to ensure your identification when you log into your account and to allow the provision of services. 

Thus, if you unsubscribe from the site, your personal data will be erased and only stored as an archive for the purpose of establishing proof of a right or contract. In any case, we will keep your personal data for a period not exceeding taht necessary for the purposes for which they are processed in accordance with the uses outlined in this policy and in compliance with the laws and regulations.

5.     Cookies : how do we use them ?

5.1       What is a cookie ?

A cookie is a text file that can be deposited in a terminal when consulting an online service with a browser. A cookie file allows its issuer, during its period of validity, to recognize the relevant terminal accesses digital content with cookies from the same issuer. In any case, the cookies placed on your browser terminal with your agreement are destroyed 13 months after their deposit on your terminal.

5.2       What are the cookies used on our site for? 

The cookies that we emit allow us:

- to establish statistics and volumes of use and use of the various elements of our site (sections and content visited, routes), allowing us to improve the interest and the ergonomics of the site and, when appropriate, our products and services;

- to adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used...) during your visits to our site, according to hardware and visualization software or reading that your termina has

- to memorize information relating to a form that you have filled on our site (registration or acces to your account) or to products, services or information that you have chosen on our site (subscribed service, contents of a shopping cart...)

- to allow you to access the reserved and personal areas of our site, such as your account, through identifiers or data that you may have previously entrusted to us and to implement security measures, for exmaple when you are asked to sign in again to a contect or service after a certain amount of time:

- during your browsing on the site, cookies from socail networks may be generated in particular through sharing buttons that collect personal data. During your first visit to the website, a cookies banner will appear on the home page. A clickable link allows you ti know more about the purpose and operation of cookies and refers to this charter. Continuing navigation on another page of the site or the selection of an element of the site (in particular : image, texte, link ...) materializes your acceptance to the deposit of the targeted cookies on your computer.

5.3       How can you control the cookies used ?

You can configure your browser at any time so that cookies are stored in your device oe, conversely, they are rejected (either systematically or according to their issuer). You can also configure your browser so that the acceptance or rejection of cookies is promptly offered before a cookie can be stored in your device.

Warning : any setting may change your internet browsing and your conditions of access to certain services that require the use of cookies. We do not accpet any liability for the consequesnces relates ti the degrated operation of our services resulting from the impossibility to record or consult the cookies necessary for their operation and that you have refused or deleted. This would be the case if you were trying to access our contect or services that require you to identify. This would also be the case when we (or our service providersà could not recognize, for technical compatibility, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected Internet.

5.4       How do you configure our browser software ? 

For the management of cookies and your choices, the configuraiton of each browser is different. It is described in the help menu of your browser, which will allow you tu know how to change your wishes for cookies. You will find below information about the main browsers.

Internet Explorer

In Internet Explorer, click the Tools button and the click Internet Options. On the general tab, under BRowsing History, click Settings. Click the Show files button.


  • Go to the Tools tab of the browser and select the Options menu
  • In the window that appears, choose Privacy and click on Show cookies.


  • Access Settings through the browser menu (Safari > Preferences)
  • Click on Privacy

Google Chrome

  • Access Settings via the button to the right of the URL bar or through the browser menu (Chrome -> Preferences)
  • Select Advanced Settings and Click on Content Settings and the Cookies

To get mor information abour cookies,  you can visit the CNIL website.

6.     What are your rights ?

You are the only ones to have communicated to us the data in our possession, through the sire. You have rights to your personal data. In accordance with the regulations on the protection of personal data, especially articles 15 to 22 of the RGPD, and having justified your identity, you have the rignt to ask us for access to personal data about you, the rectification or erasure thereof. In addition, within the limits set by law, you also a-have the right to oppose, limit, decide upon the fate of your data post-mortem, withdraw your conset at any time and the right to portability personal data provided. You can contact our services to exercise your rights at the following email address : . 

In addition, you can unsubscribe from our nesletter at any time by clicking on the link that allows you to unsubscribe at the bootom of each email. You can alos unsubscribe by sending a message to the following address :

7.     Can wee amend the Charter ?

We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. In the event of a change, we will post these changes on this page and at the places we deem appropriate based on the purpose and importance of the changes made. Your use of the website after any modification means that you accpet these changes. If you do not agree to nay material changes to this policy, you must stop using the site.

8.     For any question regarding this charter and privacy policy

If you have any questions regarding your personal data or if you wish to delete your account, please contact us at the following email address : (indication "privacy policy - Data Protection").

9.  The national comission of computing and freedoms ("CNIL")

We proceeded to the preliminary formalities imposed by the law "Informatique et libertés " with the CNIL. The collection and computer processing of personal data was the subject of a simplified declaratioin n° 2177435 v 0.

We remind you that you can contact the CNIL directly ont he website of the CNIL or by mail to the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.


PLEASE NOTE that this Charter has been translated by an automatic translator from the french version on this Charter available on